Shipping & Handling Service

Art Classic Indonesia has been organizing and managing shipping services for clients from all over the world for over 12 years. Our strategic partnership with Schecker Logistic and selected customs brokers makes the job of delivery as simple as possible for you and your company. We can work with you to handle all of your shipping needs if required.

For many clients particularly in Java we provide labeling, packaging and stuffing monitoring services at the factories to ensure that the factories follow the client’s requests before the container is sealed and trucked to port.
In Indonesia we work closely with our shipping partner, Schecker Logistic, to make sure that each container is packaged and consolidated as requested by  the client. This is particularly critical if there is a priority product list per order as we ensure that priority products do not become part of the back  order if any.

If you would like Art Classic Indonesia to organize any local handling and shipping for you please let us know. Below is some general information regarding shipping from Indonesia:

Destinations
Our partner Schenker Logistic can ship to virtually every country in the world, including all major ports in North America, Europe, Australia, etc. We have a strategic partnership with Schenker Logistic and have worked closely with their team for over 8 years now. Schenker Logistic has designated a whole warehouse for Art Classic Indonesia clients product storage, packaging and stuffing.

Full Container Load (FCL)
FCL shipments are available as 20ft containers (30 cubic meters), 40ft containers (60 cubic meters), and 40ft high cube containers (68 cubic  meters).
Full Container Load shipments are subject to considerably less handling fees as they are loaded in Bali and unloaded at final destination.

Less than Container Load (LCL)
LCL shipments are shipped to Singapore where similar shipments are consolidated and then shipped to destination harbor.

Shipping Times (Day of Arrival)
Shipping times vary from Indonesia but generally it is 4-6 weeks to Europe and North America and 2-4 weeks to Australia. For LCL shipments add on 2- 3 days to these times.

Insurance & Additional Fees
Insurance is 2.5% of your invoice amount and insures the goods through the arrival at the destination port. We recommend acquiring local insurance for any order upon arrival in the home country. Art Classic Indonesia can help arrange insurance within your home country if you are interested.
In regards to any additional fees, most countries assess some value added tax  or customs charge to imported items. In addition, some harbors assess charges and/or fees upon arrival of containers. Any such related charges are not included in our shipping charges. We are happy to obtain all information related to any import tax and/or port fees through our custom brokerage partnerships upon request.

We can arrange all your shipping requirements from FCL (Full Container Loads) to LCL (Loose Cargo Loads) as well as airfreight and International post courier.
With some products, we can arrange for you to have them as soon as three to  five working days at your doorstep. The average shipping time to Australia is approximately four weeks, while shipping to America and Europe is four to six weeks.
We have been working with Schenker Logistic now for over eighteen years. They are tried and trusted and an important partner to our company. Insurances are available with your shipment for an additional 3% of the cargo value if you require. Of course, if you have your own cargo we are happy to work in conjunction with them for sending your goods.
All documentation for clearing Indonesia are prepared by cargo and all appropriate Certificates of Origin and Fumigation are prepared and sent ahead of arrival to your destination via DHL, FeDex, UPS or TNT Packing lists with clearly labelled box numbers with details of what is in the boxes are sent ahead so you can unpack
with ease.

With Art Classic Indonesia, the best of Indonesia only an email or phone call away.


How much does the shipping cost?

Packing and shipping quotes are provided to you at the beginning of the order process. A separate pickup, packing and sea freight quote is always provided to you.

How do I know my goods won’t get damaged?
FCL or Full Container Load shipping is always the safest way to transport  your goods. All items are securely wrapped in cardboard sheet packing material. More delicate items are boxed, and then packed into wooden crates. We use polystyrene sheets and foam where needed to ensure all travels well. Rarely will we have any issues with glass or stone breaking. Also, humidity desiccants are hung in the container to absorb as much moisture build up as possible during the journey.

Is my shipment insured?
We guarantee all goods until inside the container for damage before loading. However, once the container has left the cargo companies hands, they are not responsible for the goods handling any further. An all care, no responsibility position is taken.

 

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